Story Mention Auto DM πΈπ¬
What is Story Mention Auto DM?
Story Mention Auto DM automatically sends a DM to a user when they post an Instagram Story and tag your account.
For example:
π½οΈ A customer shares a photo of your food in their Story and tags your restaurant
π© Kittychat automatically sends them a DM
This turns organic Story mentions into instant engagement and rewards.

Use Cases & Rewards π
Story Mention Auto DM is perfect for sending:
πΈ Discount coupons
ποΈ Rewards for the next visit
π Small gifts or perks
β Loyalty incentives
It encourages customers to share your business more often, knowing theyβll be rewarded.
Coupon Validity with Placeholders β°
You can use placeholders in your Auto DM to control when a coupon is valid.
Examples:
[tomorrow]β Coupon becomes valid tomorrow[2weeks]β Coupon expires in two weeks
π Example message:
βYour thank-you coupon is valid from [tomorrow] to [2weeks].β
Then, the placeholder will be replaced with the actual dates calculated from the moment the follower clicks the button.
This helps:
β Prevent immediate in-store use
β Encourage a future visit within a set period
Works for Many Businesses πͺ
Story Mention Auto DM is great for:
π½οΈ Restaurants & cafΓ©s
π Hair salons & barbershops
π€Έ Indoor playgrounds
π§ Pilates & yoga studios
ποΈ Local service businesses
Any business that values repeat visits can benefit.
Message Format Options ππ
You can choose between two Auto DM formats:
π Text messages
π Button-Style Template messages
With Button-Style Templates π
You can check the userβs follower status
Non-followers can be asked to follow your account to unlock the coupon
This helps you grow followers while rewarding customers