What are Button-Style Template Messages?Kittychat’s Auto DM supports two message formats:📝 Plain text messages🃏 Button-Style Template MessagesButton-Style Template Messages allow you to deliver rich, interactive messages with images and buttons—making y ...
What is Follow-Status Check?Follow-Status Check allows you to verify whether a user follows your Instagram account when they click a button in a Button-Style Template message.Based on the user’s follow status, Kittychat automatically controls what content ...
What is Scheduled Auto DM?Scheduled Auto DM allows you to collect notification requests in advance and send Auto DMs all at once at a specific launch moment.It’s ideal for:🚀 Event launches🎟️ Sign-up openings🛍️ Product drops📣 Announcements that start at ...
What is Any-Comment Auto DM?Any-Comment Auto DM allows you to trigger an Auto DM from any comment input, regardless of the keyword used.When this option is enabled, any text, emoji, or combination of characters left in the comment will activate the Auto D ...
What is Auto DM for All Posts?When “All Posts” is selected in the Auto DM setup, the Auto DM will be triggered regardless of which post a user comments on with the keyword.This means you don’t need to configure Auto DMs separately for each post — one Auto ...
Run Your Automation More SafelyKittychat provides delay and volume control settings for both Auto Comment Replies and Auto DMs, helping you operate Instagram automation safely and sustainably.Official API–Based Automation ✅📩 Kittychat’s Auto DM system u ...
What is Restriction Warning Detection?Restriction Warning Detection is Kittychat’s safety system that monitors early restriction signals from Meta (Instagram), alerts you in real time, and automatically adjusts automation behavior to reduce the risk of ac ...
What is AI-Powered DM Variations?AI-Powered DM Variations automatically sends slightly different versions of the same Auto DM to each recipient.Instead of repeatedly delivering an identical message, Kittychat uses AI to introduce natural variations—helpin ...
What are Inbox Starters?Inbox Starters are a menu / FAQ-style screen that appears immediately when someone opens your Instagram DM.They help visitors quickly understand what they can do in your DM and guide them to the right information—without typing any ...
What is the DM Menu (Persistent Menu)?The DM Menu, also known as the Persistent Menu, allows visitors to open a menu inside your Instagram DM at any time.Unlike Inbox Starters—which appear only when a user first opens your DM—the Persistent Menu can be ac ...
What is AI Chatbot – Draft Mode?Draft Mode allows you to use Kittychat’s AI chatbot to generate suggested replies (drafts) instead of automatically sending responses to your customers.This means:The AI prepares an answer using your dataYou review, edit, a ...
What is Kittychat’s AI Chatbot?Kittychat offers an AI-powered chatbot built on OpenAI’s AI engine, trained using your own business data.Once activated, incoming questions in your Instagram DMs are answered instantly and automatically, providing fast, cons ...
What is Story Mention Auto DM?Story Mention Auto DM automatically sends a DM to a user when they post an Instagram Story and tag your account.For example:🍽️ A customer shares a photo of your food in their Story and tags your restaurant📩 Kittychat automat ...
What is Bulk DM?Bulk DM allows you to send a message to multiple people at once, as long as they have interacted with you in your Instagram DM within the last 24 hours.This feature operates within Instagram’s permitted messaging rules, making it a safe an ...
What is a Button-Style Carousel?You can display up to 10 Button-Style Template messages in a carousel format to showcase your services, products, or categories in a visually organized way.This format is ideal for:🛍️ Product collections🛎️ Service menus🍽️ R ...