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  2. AI chatbot - Troubleshooting
  3. When the chatbot can't locate the data entered

When the chatbot can't locate the data entered

  • If your chatbot can't find the data you entered, try to combine all the relevant information and enter it as one set. 
  • Ensure each data item consists of a complete sentence, including a subject. If a sentence is incomplete, particularly if it's missing a subject, the meaning of the data may be unclear.
  • If the data were added by editing the existing data, try deleting it and recreating the data 

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