1. Overview
  2. AI chatbot - Getting Started
  3. Setting Up Buttons at the Top of the Chatbot

Setting Up Buttons at the Top of the Chatbot

Our chatbot features call-to-action (CTA) buttons at the top.

When visitors click these, they are directed to the links registered with the buttons.

Some useful applications include:

  • Sending emails (see details below)
  • Making a phone call (for smartphone users, see details below)
  • Linking to a website including a blog
  • Displaying forms for applications (see details below)
  • Linking to live chat
  • Linking to a customer support ticket system
  • And more.

Sending Emails

If you want to set up a button for sending emails,

  • Write 'Send Email' in the 'Title' field,
  • In the 'Web Address' field, write 'mailto:' and then add the email address you wish to receive emails at. Example: mailto:david@gmail.com

Making Phone Calls

If you want to set up a button for making phone calls,

  • Write 'Make a Call' in the 'Title' field,
  • In the 'Web Address' field, write 'tel:' and then add the phone number. Example: tel:02-900-1234

Displaying Forms for Applications

You can use Google Forms to receive forms from visitors for free.

It can be used for various purposes like surveys and application forms.

https://docs.google.com/forms/


Was this article helpful?
© 2024 Kittychat Knowledge Base